ZenDiscount
Privacy Policy
Last updated: 30 December 2025
ZenDiscount (the “App”) is operated by Bitmix by BM, a company based in Italy (European Union), acting as the data controller under the General Data Protection Regulation (GDPR).
This Privacy Policy explains how personal data is collected, used, and handled when merchants install or use the App in connection with their Shopify store.
Information We Collect
The App does not collect or process any personal data related to a merchant’s customers.
The only personal data processed by the App is the merchant’s email address, which is accessed through Shopify’s APIs.
The App does not request or collect additional personal information directly from merchants.
Technical Logs
The App may generate technical logs for operational, monitoring, and debugging purposes. These logs do not contain personal data and are not used to identify individual merchants.
How We Use Information
The merchant’s email address is used exclusively for transactional and operational purposes, including:
- communicating important information related to the App
- sending notices about app behavior, errors, or required actions
- responding to support requests
The email address is not used for marketing, promotional communications, or advertising.
The legal basis for processing this data is the performance of the contract necessary to provide the App’s services.
Data Sharing
The App does not sell, rent, or share personal data with third parties.
Personal data is shared only when required to operate within the Shopify platform or to comply with applicable legal obligations.
Data Retention
Merchant email addresses are retained only for as long as the App is installed or as necessary to provide the App’s services.
When the App is uninstalled, associated personal data is deleted within a reasonable timeframe, unless retention is required by law.
Data Processing Location
The App is operated from the European Union. Personal data is processed using infrastructure provided by Shopify and european-based cloud service providers necessary to deliver the App’s functionality.
Data Security
Appropriate technical and organizational measures are implemented to protect the limited personal data processed by the App against unauthorized access, disclosure, alteration, or misuse.
Your Rights (GDPR)
Under the GDPR, merchants have the right to access, correct, restrict, or request deletion of their personal data. Merchants also have the right to object to or limit certain processing activities.
Requests related to these rights can be made by contacting us using the details below.
Changes to This Policy
This Privacy Policy may be updated from time to time to reflect changes to the App, legal requirements, or operational practices. Any updates will be published in the App listing.
Contact
If you have questions about this Privacy Policy or the App’s data practices, you can contact us at: